Last updated: 15/05/2025
Duet Audio SAS, acting as the Data Controller as defined by Regulation (EU) 2016/679 of 27 April 2016 (GDPR) and the amended French Data Protection Act of 6 January 1978, attaches great importance to the protection of your personal data and privacy.
This policy is intended to inform you about how we collect, use, and share the personal data you provide to us through our website: https://www.duet-audio.com.
To ensure a high level of protection in compliance with applicable regulations, this Policy may be updated. We invite you to consult this page regularly. In the event of substantial changes, we will inform you by email. Substantial changes include any modifications affecting the main characteristics of personal data processing.
If any provision of this Policy is declared null or contrary to applicable regulations, it shall be deemed unwritten, but shall not invalidate the other provisions.
1. Definitions
The following terms, when capitalized, shall have the meanings assigned below:
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"Data": Any information relating to an identified or identifiable individual, as defined in Article 4.1 of the GDPR.
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"Policy": This privacy policy.
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"Regulations": GDPR and the French Data Protection Act.
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"Data Controller": The person or entity that determines the purposes and means of the processing, per Article 4.7 GDPR.
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"Processor": The person or entity processing personal data on behalf of the Controller.
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"Site": The website https://www.duet-audio.com.
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"User": Any user of the Site.
2. What personal data do we collect?
We only collect the data strictly necessary to create and manage your customer account. This includes:
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Title
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First and last name
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Email address
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Date of birth
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Postal address (street, postal code, city)
We do not collect any banking, economic, professional, or sensitive data as part of the account creation process. Payment data, where applicable, is managed securely by our payment service provider.
We may also collect browsing information automatically when you use our Site (see section 7 – Cookies).
3. Why do we collect your data?
The legal basis for processing your personal data depends on the purpose:
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Where processing is necessary for the performance of a contract (e.g. account creation)
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Where processing is required to comply with legal obligations
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Where you have explicitly given your consent
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Where processing is necessary for our legitimate interests
4. Who are your data shared with?
Internal recipients
Your data may be accessed only by duly authorized employees of Duet Audio SAS.
Legal disclosure
We may disclose your data:
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To comply with legal, judicial, or regulatory requirements
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To protect the rights, property, or safety of Duet Audio SAS, its customers, or others (including fraud prevention)
5. How do we secure your data?
We implement appropriate technical and organizational security measures to ensure the confidentiality, integrity, and availability of your data.
6. What are your rights regarding your data?
In accordance with the GDPR, you have the following rights:
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Right of access to your data
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Right of rectification
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Right to erasure ("right to be forgotten")
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Right to restriction of processing
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Right to object to processing on legitimate grounds
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Right to data portability
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Right to withdraw consent at any time, where processing is based on your consent
You may exercise these rights by contacting us at: contact@duet-audio.com
We may ask for proof of identity to ensure the security of your data. Your request will be processed within one (1) month, which may be extended by two (2) months for complex requests.
You also have the right to lodge a complaint with the French Data Protection Authority (CNIL): www.cnil.fr
7. Use of Cookies
7.1 What is a cookie?
A cookie is a small text file stored on your device when you visit a website. It collects information about your browsing behavior.
7.2 What types of cookies do we use?
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Strictly necessary cookies: Essential for the proper functioning of the Site
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Analytics cookies: Used to measure traffic and improve the user experience
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Preference cookies (if applicable): Used to tailor the display of the Site to your settings
7.3 Consent
When you first visit our Site, a cookie banner appears, allowing you to accept, refuse, or configure cookies. You can change your preferences at any time.
7.4 Retention period
Cookies are stored for a maximum period of 13 months from the date of collection.